Selloquence Help Center

Etsy and Amazon listing optimization support - AI generator, keyword research, rank tracker, and more.

Need more help? support@selloquence.com

Getting Started

What is Selloquence?+

Selloquence is an AI listing optimizer for Etsy, Amazon, eBay, and other online marketplaces. It generates SEO-optimized titles, descriptions, and tags using AI, and includes keyword research, a rank tracker, seasonal keyword planner, and listing analytics to help sellers grow their visibility and sales.

How do I connect my Etsy store?+

Selloquence connects to your Etsy store via OAuth - no manual API keys required. From your dashboard, click Connect Store, select Etsy, and you'll be redirected to Etsy to authorize the connection. Once approved, your store data syncs automatically.

Make sure to grant the requested permissions so Selloquence can read your listings and help optimize them.

How long does setup take?+

Under 10 minutes. Create your account, connect your store via OAuth, and generate your first optimized listing. No technical setup required.

Is there a free trial?+

Yes. Selloquence offers a 14-day free trial with no credit card required. You get full access to the listing generator, keyword research, and rank tracker during your trial.

Listing Optimization

How does the AI listing generator work?+

Selloquence uses a GPT-powered AI engine trained on marketplace SEO best practices. You provide your product details (what it is, materials, style, target audience) and select your marketplace. The AI generates:

  • SEO-optimized title with high-value keywords
  • Compelling product description structured for conversions
  • Relevant tags and keywords for search visibility

You can edit and refine any generated content before applying it to your listing.

Which marketplaces are supported?+

Selloquence supports Etsy, Amazon, eBay, and additional marketplaces. Each marketplace has its own SEO rules, character limits, and ranking factors, and Selloquence tailors generated listings accordingly.

How do I optimize an existing listing vs. create a new one?+

Optimize existing: Import your listing from your connected store, and Selloquence will analyze it and generate improved title, description, and tags based on current keyword data.

Create new: Use the listing generator to create a listing from scratch. Describe your product and Selloquence builds optimized copy ready to paste into your marketplace.

Bulk optimization is available on Pro plans for optimizing multiple listings at once.

What makes a good listing title for Etsy SEO?+

Etsy titles perform best when they:

  • Front-load the most important keywords (Etsy weighs early words more heavily)
  • Use all available characters (up to 140)
  • Include long-tail keyword phrases buyers actually search for
  • Describe what the item is, who it's for, and the occasion or style
  • Avoid keyword stuffing - write for humans, not just search engines

Selloquence's AI handles all of this automatically, then you can fine-tune to match your brand voice.

Keyword Research

How does keyword research work in Selloquence?+

Enter a seed keyword or product type, and Selloquence surfaces related search terms with estimated search volume and competition data for your target marketplace. You can use these to refine your listing titles, tags, and descriptions.

Keywords are pulled from real marketplace search data so you're targeting terms buyers are actually using today.

What is the rank tracker?+

The rank tracker monitors where your listings appear in search results for your target keywords over time. You'll see a historical chart of your ranking positions so you can measure whether your optimization efforts are working and spot any drops early.

What is the seasonal keyword planner?+

The seasonal keyword planner shows you search volume trends by month so you can anticipate demand spikes. It helps you plan and optimize listings 60 days ahead of peak seasonal periods (holidays, Valentine's Day, back to school, etc.) so your listings are indexed and ranking before the rush begins.

Plans & Billing

What are the pricing plans?+

Selloquence offers Starter and Pro plans. See selloquence.com/plans for current pricing and feature breakdown. All plans start with a 14-day free trial, no credit card required.

How do I cancel my subscription?+

Go to Settings - Billing - Cancel Subscription and confirm. Your access continues through the end of the current billing period. You can export your listing history before cancellation.

What payment methods are accepted?+

Selloquence accepts all major credit and debit cards (Visa, Mastercard, Amex, Discover) via Stripe. Billing is processed securely by Stripe - your card details are never stored on Selloquence's servers.

Troubleshooting

Why is my Etsy store not connecting?+

Common causes for Etsy OAuth connection issues:

  • Permissions denied: Make sure you approved all requested permissions on the Etsy authorization screen. Try reconnecting and approving all permissions.
  • Session expired: The OAuth session may have timed out. Start the connection process again from your dashboard.
  • Multiple Etsy accounts: Make sure you're logged into the correct Etsy account before authorizing.

If the issue persists, disconnect and reconnect your store, or contact support@selloquence.com.

The AI-generated listing doesn't sound like my brand - what do I do?+

AI-generated listings are a starting point, not a final product. A few tips for getting closer to your brand voice:

  • Include brand voice notes in your product description prompt (e.g., "casual and friendly" or "professional and minimal")
  • Edit the generated copy directly in Selloquence before copying it
  • Use the regenerate option with more specific guidance about your tone

If you'd like help dialing in your brand tone, reach out to support@selloquence.com.

Contact Support

Our team is here to help with listing optimization, technical issues, billing questions, and anything else. We typically respond within 1 business day.

Email support@selloquence.com