Selloquence Help Center

AI ad copy generation support - platform-native ads, campaign optimization, and more.

Need more help? support@selloquence.com

Getting Started

What is Selloquence?+

Selloquence is an AI ad copy generator for Facebook/Instagram, Google Ads, TikTok Ads, Pinterest Ads, and Amazon PPC. It generates platform-native headlines, body copy, and CTAs designed to convert, with 3 variants per generation so you can A/B test from the start.

Do I need to connect my ad account?+

No - just paste the generated copy directly into your Ads Manager. Selloquence generates the ad copy, and you copy it into your ad platform of choice (Facebook Ads Manager, Google Ads, TikTok Ads Manager, etc.).

How long does setup take?+

Under a minute. Create your account and generate your first ad copy right away. No integrations or technical setup required.

Is there a free plan?+

Yes. The Free plan includes 5 generations with no credit card required. Each generation produces 3 ad copy variants for your chosen platform.

Ad Copy Generation

How does the AI ad copy generator work?+

Selloquence uses a GPT-powered AI engine trained on ad platform best practices. You provide your product details (what it is, target audience, key benefits) and select your ad platform. The AI generates:

  • Platform-optimized headline
  • Compelling body copy structured for conversions
  • Call-to-action tailored to the platform

You get 3 variants per generation and can edit any content before pasting it into your Ads Manager.

Which ad platforms are supported?+

Selloquence supports Facebook/Instagram Ads, Google Ads (RSA), TikTok Ads, Pinterest Ads, and Amazon PPC. Each platform has its own character limits and formatting rules, and Selloquence tailors generated ad copy accordingly.

How do I get the best results?+

A few tips for getting great ad copy:

  • Be specific about your product and its key benefits
  • Describe your target audience (demographics, interests, pain points)
  • Use tone control on Starter and Growth plans to match your brand voice
  • Try multiple generations and mix the best elements from each variant

The more context you provide, the better the AI can tailor the copy to your audience.

What is the 30-character limit for Google Ads?+

Google Responsive Search Ads (RSA) limit headlines to 30 characters and descriptions to 90 characters. Selloquence automatically respects these limits when generating Google Ads copy, so you can paste the output directly into Google Ads without manual trimming.

What does tone control do?+

Tone control (available on Starter and Growth plans) lets you guide the AI's writing style. Choose from options like "casual and friendly", "professional and authoritative", "urgent and persuasive", or describe your own brand voice. This helps ensure the generated ad copy matches your brand identity.

Plans & Billing

What are the pricing plans?+

Selloquence offers four plans:

  • Free - 5 generations, all 5 ad platforms
  • Starter ($19/mo) - 100 generations/month, tone control, CSV export, trademark protection
  • Growth ($49/mo) - 500 generations/month, bulk generation, advanced analytics
  • Agency - Custom pricing for teams and agencies

Annual billing saves ~20%: Starter at $15/mo ($182/yr) and Growth at $39/mo ($468/yr). See selloquence.com/plans for the full feature breakdown.

How do I cancel my subscription?+

Go to Settings - Billing - Cancel Subscription and confirm. Your access continues through the end of the current billing period. You can export your generation history before cancellation.

What payment methods are accepted?+

Selloquence accepts all major credit and debit cards (Visa, Mastercard, Amex, Discover) via Stripe. Billing is processed securely by Stripe - your card details are never stored on Selloquence's servers.

Troubleshooting

The AI-generated ad copy doesn't sound like my brand - what do I do?+

AI-generated ad copy is a starting point, not a final product. A few tips for getting closer to your brand voice:

  • Use tone control (Starter and Growth plans) to specify your brand voice
  • Include brand voice notes in your product description (e.g., "casual and friendly" or "professional and minimal")
  • Edit the generated copy directly in Selloquence before copying it
  • Use the regenerate option with more specific guidance about your tone

If you'd like help dialing in your brand tone, reach out to support@selloquence.com.

My generation failed or timed out+

Generation failures are rare but can happen during high traffic. Try these steps:

  • Wait a moment and try generating again
  • Check your internet connection
  • If the issue persists, contact support with details about what you were generating

Failed generations do not count against your credit limit.

Contact Support

Our team is here to help with ad copy generation, technical issues, billing questions, and anything else. We typically respond within 1 business day.

Email support@selloquence.com